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What is VLOXO shipping policy?
VLOXO offers various shipping options for international orders. You can choose from Express International, Standard International, and Economy International, with estimated delivery times ranging from 2-5 days, 3-10 days, and 10-40 days, respectively. VLOXO also provides FBA shipping service for many countries, including the USA and European Union countries.The shipping fee for your order depends on the weight, size, and destination of the package. Please check the shipping method and fee before making your purchase. Your shipment will be prepared within 48 hours after payment, but please note that shipping may be delayed during holidays or weekends.For certain countries, such as Brazil and South Korea, special information is required for shipment, such as a CPF/CNPJ number or a Personal Customs Clearance Code. It's essential to provide this information to ensure a faster shipment process. Please make sure to provide accurate shipping information, including your shipping address, phone number, and billing address. If any changes need to be made, please contact VLOXO's customer service at [email protected] before shipment.
VLOXO's Return & exchange policy
If you are not satisfied with VLOXO's products within the trial period, please contact VLOXO's sales team to obtain your return authorization. You can reach to them via email at [email protected], and kindly provide your order number when contacting.Once your return authorization is set up, VLOXO will send you instructions on how to send back your product. Please note that returns must include the original packaging to protect the products from damage during shipment.
VLOXO's Refund policy
Once your return is received and inspected, VLOXO will keep you up to date on whether the refund was approved or not. If it’s given a thumbs-up, your original payment method will be swiftly reimbursed - although bear in mind that banks can take around 7 business days for processing.
VLOXO aims to ensure that every customer is satisfied with their purchase. VLOXO's 30-day risk-free in-home trial allows you to return the product for a full refund if you are not completely satisfied within the trial period.
In addition, VLOXO provides a one-year warranty that includes a new replacement service for any quality issues that may arise during this period. If you need to return the product for a new replacement due to a quality issue, VLOXO will cover the shipping fee.
VLOXO offers a wealth of smart product solutions that make life easier. From ultrasonic jewelry cleaners to bike speedometers and lights, craft tools, laptop stands and more - for the past 15 years VLOXO has been helping people around the world get ahead with its all-inclusive selection of household items. With modern R&D standards combined with creative design practices, you can trust this company provides top notch quality products in an efficient manner!