Take advantage of amazing savings! Browse our collection of coupons and promo codes to get discounts on your favorite items at Silpada. Simply go to the Silpada website, add your chosen items to your cart, and at checkout, enter any provided promo code. Don't worry if there's no code available, your discounts will be automatically applied.
What are Silpada shipping options?
Get your order delivered for free with USPS First-Class shipping on all orders within the US! You also have the option to choose FedEx 2Day delivery for a fixed fee of $15 per order or FedEx Overnight delivery for $20 per order. They do ship to APO addresses, so you can have your items delivered no matter where you are. To ensure timely delivery, they suggest placing your order at least two weeks prior to your desired delivery date. Canadian customers enjoy free FedEx Ground shipping.
What is Silpada return policy?
They guarantee customer satisfaction with a 60-day return policy for all jewelry that is unused, unaltered, and accompanied by proof of purchase. Some promotional items may be exempt from returns and will be clearly marked as such on email and product pages. Upon receipt of your returned item, you will receive a full refund. The only cost you will incur is for return shipping, which must include the full postage. If the package is not sent with the correct postage, it may be returned to the sender or experience processing delays due to high volume.
How long will it be before I am refunded?
After receiving your returned item, they will carry out an inspection and issue a credit to your account within 3 to 5 business days. The amount of time it takes for the funds to be reflected in your bank account will be determined by your card issuer.
What is Silpada exchange policy?
They provide a 60-day satisfaction guarantee for all jewelry that is unused, unaltered and in its original condition along with proof of purchase. There may be certain promotions that are not eligible for exchange, which will be indicated on the product page and in the email. In the event of exchanging an item for a higher-priced item, you will be contacted by phone or email for payment of the remaining balance. The exchange cannot be shipped until the payment is received. If you're exchanging for a lower-priced item, the difference will be automatically refunded to your original payment method once the exchange has been shipped. When exchanging a ring for a different size, please specify the new size on the exchange form. Return shipping is the only fee you'll be responsible for and please make sure to include adequate postage.
What types of payment does Silpada accept?
At present, they accept MasterCard, Visa, American Express, Discover, PayPal and Affirm as payment methods.
What if my jewelry breaks?
All purchases are backed by a one-year warranty against any defects from the manufacturer. If your item fails within this timeframe, kindly email a picture of it along with the order number, name/style number of the item, your name, address, and contact information to [email protected]. In the case that the item is in stock, they will send a replacement to you at no cost. If it's unavailable, they will provide a comparable item or issue a full refund.
How should I clean my silver jewelry?
To keep your jewelry looking its best, it's important to clean it regularly. After each wear, gently wipe your jewelry with a soft cloth, such as the Signature Polishing Cloth provided by Silpada. For sterling silver pieces that are especially tarnished, you can use a commercial silver polish like Wright's Silver Cream, but be cautious not to use it on oxidized sterling silver pieces, as it may remove the oxidation. Additionally, be sure to avoid using any type of polish on stones, as it may harm them.
What if I don’t know my ring size?
Check out their convenient digital ring size chart that you can easily print at home to measure your fingers. Click here to access it.
Can I order a catalog?
Silpada is now operating exclusively online. They do not have physical catalogs available currently, but their website is regularly updated with new jewelry styles. To keep informed on new arrivals and fashion advice, subscribe to their email updates by creating an account or entering your email at the bottom of their homepage.
About Silpada
Silpada is a jewelry company that sells high-quality, handcrafted jewelry pieces. It operates as a web-based business, offering its products through its website. Silpada specializes in creating fashionable, versatile, and timeless pieces of jewelry, made from sterling silver and other materials. The company offers a range of products, including necklaces, earrings, bracelets, rings, and more, that are suitable for all occasions, from everyday wear to special events. They provide a one-year warranty for all their products, ensuring their customers of the quality of the jewelry they purchase. Silpada is committed to providing excellent customer service and helping customers find the perfect jewelry piece to fit their individual style and needs.
