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What is Pepelyn shipping policy?
To ensure that handmade products are prepared properly, orders may take some time before they are ready to ship. Pepelyn recommends that you place your order at least 1-3 days in advance.If your order is intended as a gift for someone, Pepelyn is pleased to include a note from you. Simply provide your message along with your order.Pepelyn is able to ship products to almost any address worldwide, although some items may be subject to restrictions or unable to be shipped internationally.When you place an order, Pepelyn will estimate the shipping and delivery dates based on item availability and the shipping options you select. Although shipping date estimates may be provided on the shipping quotes page, please note that these are estimates only and do not guarantee a delivery date.It is important to note that shipping rates for many of the items sold by Pepelyn are based on weight. The weight of each item can be found on its detail page. To comply with the policies of the shipping companies used by Pepelyn, all weights will be rounded up to the nearest full pound.
What is the estimated shipping time for my order?
As the products are handmade, please allow 1-3 days for order preparation. However, if you are ordering more than 12 soap bars, the preparation time may take up to 4 weeks. If you need the order to be fulfilled earlier than 3 weeks, please contact us to check availability.
What is return policy at Pepelyn?
At Pepelyn, they’re so confident in the quality of the products that if you're ever unsatisfied for any reason whatsoever – no questions asked! Simply provide a statement about what went wrong and get rewarded with store credit towards other offerings. Plus, returning is easy - just make sure to send it back within 30 days from when your purchase was made (please note that opened items are not eligible).
What is refund policy at Pepelyn?
When can I expect to receive my refund? Generally, refunds are processed within 10 days after we receive your returned item(s).Which items are not eligible for a refund?Free gifts or promotional items with retail value.Products that have been significantly used.Returns on partial sets.Returns or exchanges made through unauthorized Pepelyn retailers.Original shipping fees.
About Pepelyn
With a commitment to sustainability and natural beauty, Pepelyn offers customers the chance to pamper themselves with handmade soap products crafted from eco-friendly ingredients. Pepelyn's catalogue ranges from bath bombs and lip balms to body butters and gift sets, giving buyers of all kinds something special for their skincare needs! Shipping is available worldwide - no matter where you are in the world – so don’t miss out on this unique opportunity provided by an independent small business that takes pride in its cruelty-free creations.
