Kinguin Coupon Codes and Deals

How do I use my Kinguin coupon codes?

Prepare to score big savings! Check out our collection of money-saving coupons and promo codes. Follow the easy link to Kinguin's website where you can select your favorite items to add to your cart. During checkout, simply enter any available promo code or relax, as the discounts will be applied automatically if there isn't one.

Where can I find my orders?

Your order history can be accessed through this link .

I no longer want to play the game. Can I get a refund?

Please be aware that according to Kinguin.net's Terms and Conditions (6.8 Forbidden Actions), they reserve the right to not accept returns for already delivered items/game keys. If you have already redeemed the code, they regretfully cannot provide a refund. It is important to note that they only sell game licenses and are not responsible for the technical status of the game.

How can I cancel the order?

If an order was not charged, it will automatically be canceled. If the order was completed and you no longer wish to keep the purchased product, please refrain from redeeming the key and contact their support. If you wish to cancel a pre-order, you may do so by visiting the following link .

Why is my order on hold?

For the protection of our customers, some orders may be temporarily held for verification purposes. In such cases, our Verification Team will reach out to you via a ticket soon. Please check your ticket list. The verification process is a one-time event and the information will not be retained.

What are the available payment methods?

The available payment methods for each product listed on kinguin.net can be found either at checkout or by clicking the "Available Payments" option under the "Buy Now" button on the product page.

What is Kinguin Balance and how to use it?

To use Kinguin Balance, select the item you want to buy and press "Buy Now". You will be taken to the checkout page, where you can find the Kinguin Balance slider in the right section below the order total. Move the slider to adjust the amount you want to spend and the price will be updated automatically. It's recommended to use Euro as the currency for the Kinguin Balance to work correctly. If the price does not change, make sure you have used an amount higher than 0.00 Euro. If you still have issues, try using an amount that's 0.01 Euro less than your current Kinguin Balance.
To complete the purchase, click "Place order" or a similar option depending on the payment method used. If you're paying entirely with Kinguin Balance, select "1 Kinguin Balance" as the method or adjust the method to balance once you've used the slider. Finally, press "Place order" to complete the purchase.

How to report a faulty key?

If you encounter an issue with a purchased item or key activation, you can report it through the Resolution Center by using this link . When you choose the key you want to report, you'll be asked to upload screenshots as evidence. Once you submit the report, it will be sent directly to the merchant who sold you the key. Additionally, if necessary, you can escalate the case to seek the attention of Customer Support.

Will the game work on my computer?

To determine compatibility with your device, please refer to the "System Requirements" tab located above the "Others You May Like" section on the product page. The product's minimum and recommended requirements are specified there.

How to contact a seller?

In the event of an issue with a purchased item or key activation, you can file a report through the Resolution Center by using the following link following link.

About Kinguin

Kinguin is an online marketplace that specializes in selling digital game keys and in-game items. It was founded in 2013 and is headquartered in Poland. Kinguin provides a platform for buyers and sellers to trade video games and related products at competitive prices. The company operates globally and offers a wide range of games for various gaming platforms, including PC, Xbox, PlayStation, and Nintendo. Kinguin aims to provide a safe, secure, and convenient platform for customers to purchase and sell digital game products.