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What is Frankies Bikinis shipping policy?
Your order delivery time can range from 1 to 9 business days, depending on the shipping service chosen. Allow 1-2 business days for processing. Orders placed after 12 PM will be processed the next business day, from Monday to Friday during the hours of 9 AM to 5 PM. Orders are not processed on weekends. Note that average transit time is used to determine delivery dates, and that ground and non-contiguous shipments are not guaranteed.
What is Frankies Bikinis return policy?
Frankies Bikinis accepts returns of unworn clothing and bikinis purchased from their website, in original condition with tags and liners attached, within 30 days of receipt for a full refund. Items marked as final sale are not eligible for returns. Refunds will be issued back to the original form of payment upon receipt and approval of returned items. For hygiene reasons, it is recommended to try on swimwear over underwear. Beauty products can also be returned within 30 days of receipt if you are not satisfied with them, as long as they are in new or gently used condition.
How do I return a pre-order?
For items purchased as pre-orders, you can initiate the return process by reaching out to the Frankies Bikinis customer service team at [email protected]. Pre-ordered items can be returned within 30 days from the delivery date for a full refund.
Is it possible to track my return?
Yes, it is possible! If you are a US customer, you can track your return using the tracking number on the pre-paid shipping label that was provided to you. If you used a different shipping label, simply track your package using the tracking number on that label. If you are returning from outside the US, you can still track your return using the tracking number on the DHL International return label that was sent to you via email when you initiated the return process.
Can I exchange an item?
Unfortunately, they do not provide exchange services. However, you can initiate a return through our return portal, which can be accessed at frankiesbikinis.com/returns.
How do I care for my Frankies Bikini?
To keep your Frankies Bikinis looking their best, follow these care instructions:Handwash with mild detergent in cold waterHang dry in the shade, avoiding direct sunlightDo not use a tumble dryer, dry cleaner, iron, or bleachDo not wring or leave rolled up when wetAvoid contact with rough surfacesRinse immediately after use to extend the life of the bikiniNote: High levels of chlorine, certain tanning oils and sunscreens, and fake tans can all damage the fabric, so it's important to wash immediately after use. Unfortunately, Frankies Bikinis does not accept returns for items that have been worn or washed.
How do I care for my Frankies Bikinis clothing?
To keep your clothes in top condition, it's important to follow the care instructions listed on the label inside each garment. Each item is unique and the care instructions may differ, so it's crucial to follow the specific instructions provided.
Size Guide
The size chart provides an overview to assist you in determining your correct size in Frankies Bikinis. If you have any inquiries regarding the measurements of a particular style, the Bikini Experts are available to assist you through chat, email, or phone. To get the most accurate information, please provide your bust, waist, and hip measurements when reaching out to them.
About Frankies Bikinis
Frankies Bikinis is a women's swimwear brand that specializes in high-quality bikinis and other beachwear items. The brand is known for its unique designs, premium fabrics, and delicate crochet details. They offer a range of styles and sizes to suit various body types and personal preferences. Additionally, they provide customer support through chat, email, and phone to assist customers in finding the right size and style.