For the best savings, begin your glittering shopping excursion with C&L Jewellery. When you have selected all of your favored items and added them to the cart, simply head over to checkout - this is where you can redeem promotional codes for awesome discounts!
Shipping & Delivery
Our team works hard to provide you with an efficient and swift shopping experience! Most orders are handled within 48 hours, ensuring that your purchase will arrive promptly. After you place an order with us, we will send you a tracking link via email within 24 hours of shipment. If at any time during the shipping process you want to check on delivery status, just click "track my order" in our chat box located on the bottom corner of our website and follow along.
We have teamed up with Courier Please and AUPOST to ensure speedy deliveries of orders within Australia, New Zealand and parts of South East Asia. For more information on prices and estimated arrival times, kindly refer to our shipping table below!
What if I'm not satisfied with my order?
All customers have 14 days to discover their satisfaction with products purchased from us. If you're not completely thrilled, return the unworn items in original condition and packaging within two weeks of receiving your order for a refund or store credit – no exchanges allowed just yet! Don't forget to hang on to that proof of purchase. We regret that our sale items and earrings are non-refundable; however, if the good is found to be faulty upon delivery we will provide a full refund. For hygiene reasons no returns of earrings can occur unless deemed faulted or damaged prior to receiving them. We also do not accept return requests for gift cards and vouchers purchased on our site.
Candl is here to make your return process easy! Contact us today at [email protected] with the subject line "Return Request" and we'll confirm it within 24 hours. Upon approval, you will receive instructions on how your package should be sent back--just remember that all unconfirmed returns won't be accepted for processing. Then, sit back and relax: refunds take some time to appear in our system but yours will be processed automatically along the original payment method used when purchasing from Candl! In order to ensure the security and successful delivery of your return, C&L Jewellery strongly recommends purchasing tracked postage. Should any error occur on our part, we will happily cover all costs associated with returning the item; including providing a shipping label.
About C&L Jewellery
At C&L Jewellery, we provide the go-to destination for those seeking to add a stylish finishing touch their look. We carry an extensive offering of earrings, necklaces, bracelets and rings – crafted with both everyday elegance and exquisite designs in mind - all sourced from ethical materials that have been responsibly produced. Elevate your wardrobe with our timeless treasures!