Using your Bates Footwear coupon is simple. All you need to do is choose your offer, copy the promo code, and follow the link provided to the official Bates Footwear website. Choose the products you want, then paste your promo code into the designated box to collect your savings!
Can I order one shoe?
We understand that sometimes you may be in need of just a single shoe. Unfortunately, due to the way our footwear is produced and shipped – as pairs only - we are not able to accommodate orders for one-off shoes at this time. However, if you require two different sized shoes, we highly recommend reaching out the National Odd Shoe Exchange (oddshoe.org). With their dedicated team focused on matching people with like needs across sizes & styles they might be able to help find someone who could exchange your needed pair!
How do I take care after my shoes?
The best way to keep your footwear looking like new is with regular maintenance - a light brushing and occasional wash down in mild soap and warm water can work wonders. For an extra special finish, you may want to consider conditioning treatments that are tailored for the materials of your shoe's construction – just be aware these will often alter color or appearance! Finally, remember never expose them to direct heat when drying; open up fully instead and let air do its job at room temperature.
What are the shipping options at Bates Footwear?
At Bates Footwear, we provide four shipping options to give you the quickest and most reliable delivery service possible. Choose from Standard Delivery, Express Delivery or Rush Delivery for express domestic US orders delivered by FedEx with detailed tracking available via email on confirmation of your order. Ship anywhere in the 50 United States at ease!
What if I'm not satisfied with the product I got?
A return shipping fee of $5.00 will be deducted from your refund upon completion of the two-week processing period, and you should see a credit returned to your original payment method within two billing cycles following this process. To complete an online return, please download and print our PDF document which includes instructions as well as a quick-scan barcode for efficient tracking services. If you don't have access to printing capabilities at this time, simply call customer service at (866) 699-7374 who can provide assistance with completing your request!
About Bates Footwear
At Bates, we have a long-standing commitment to providing dependable footwear and gear of the highest caliber. Our tactical boots are designed with first responders and our troops in mind; thanks to their duty grade performance they can stand up to even the most unexpected challenges that come along while on duty. For over 130 years, it has been an honor for us at Bates Footwear be part of this heroic journey - standing side by side with those who risk everything each day keeping all of us safe.